Comments on: being spammed by absa

By: .h

.h — Tue, 14 Apr 2009 06:15:03 +0000

Fortunately I am no longer an Absa client and that means that I don’t have internet banking access anymore. Nor can anyone at the branch get my name off their lists (I tried that to no avail). I can’t wait for the new Consumer Protection Act to come into effect, after which I will lay a formal complaint against Absa for spamming me AFTER I have asked them to remove me from their database… Actually received another marketing email from Absa two weeks ago (the original post is now nearly a year old).

By: Reg

Reg — Mon, 13 Apr 2009 18:11:58 +0000

ABSA wouldn’t spam you. You just need to change your preferences by either going to your branch and speaking to someone there or via internet banking.

By: how to excel at atrocious customer service - ask vodacom | | br!ghtshark |

Wed, 27 Aug 2008 17:57:45 +0000

[...] customer”, “absa service” or “absa fnb”, they all land here, here and here. A full 30 of them per day. That’s 30 generation x-ers which the marketing geeks have to win [...]

By: Catherine

Catherine — Wed, 28 May 2008 07:34:53 +0000

Hey, it’s worth checking out http://www.getclosure.co.za for two reasons:
1. They are kick-ass at dealing with complaints and getting a response
2. They have condensed the Consumer Protection Bill into 4 pages as opposed to 90. Well worth a read.
Part 1 – http://www.getclosure.co.za/view.php?sid=485
Part 2 – http://www.getclosure.co.za/view.php?sid=488
Blog – http://getclosureblog.co.za/