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Law 2.0 and what-not

Entries for the ‘competition’ Category

digital piracy = “dangerous” e-stealing?

Recently some Somali pirates caught the world’s attention, but another kind of pirate has also recently been hunted, although with much less drama than the Somali food pirates. Since the beginning of this month, the BSA (Business Software Alliance), has been airing advertisements on local radio stations, offering employees up to R100 000* (with the [...]

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how to excel at atrocious customer service – ask vodacom

It seems as if big corporates in South Africa just don’t understand how to treat their customers properly. What should more worrisome to the brains in the marketing department is that modern astute customers, such as brightshark and his generation x friends, no longer only play in a physical world: the virtual world is our [...]

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and the absa saga continues (in relation to my post of absa-vs-fnb)

This is a follow up in relation to my post of “fnb-vs-absa”
 
In summary:
 
- I listed my complaint on hellopeter.com and got a response from the very competent branch manager at the Absa Heerengracht branch (George Willenburg)
 
- As I am a firm believer in not only complainging at bad service, but also praising good service, I [...]

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cloak and dagger in the us of a’s pay-tv arena

Whoever said that one had to be a member of the mafia or the cia in order to dabble in stashing cash inside equipment to avoid detection, clandestine rendezvous, secret codes and pass phrases, certainly didn’t pay the USA pay-tv industry close enough attention!
 
One would be able to excuse the Californian judge reading papers filed [...]

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fnb vs absa

RANT WARNING! – Scroll past this if you don’t feel like reading a ton of complaing……..
 
In the hope of some Absa guy reading this, herewith my Absa horror story:
 
I was quite happy with Absa (from way back, before it was even Absa), right through my student days, etc.
 
The troubles started when I started working….
 
First came [...]

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gotta love competition!

Tried to cancel my Outsurance policy a few minutes ago and Outsurance is not going down without a fight… It seems that they are determined to beat my current miway policy. At this stage the consumer seems to be king!
EDIT: It seems Outsurance wasn’t able to beat miway. I have to commend them however for [...]

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