vodacom | | br!ghtshark |

Entries for the ‘vodacom’ Category

how to excel at atrocious customer service – ask vodacom

Aug.27, 2008 in broadband, cellphone, competition, consumer, customer service, vodacom

It seems as if big corporates in South Africa just don’t understand how to treat their customers properly. What should more worrisome to the brains in the marketing department is that modern astute customers, such as brightshark and his generation x friends, no longer only play in a physical world: the virtual world is our [...]

who wants an iPhone 2.0?

Jun.29, 2008 in cellphone, icasa, iphone, mobile operator, regulation, vodacom

We all want an iPhone 2.0, right? But then, you have that pesky contract with your mobile operator which locks you in until 2020 (or so it feels, especially when the latest and greatest hits the shelves). At this stage the speculation mill is hard at work and dates of 11 July, to 20 July [...]

[sharQ] - your legal Q's answered

Do you have a burning legal question? Something which you think might also be of interest of other people? If so, email me at sharq (at) brightshark (dot) co (dot) za with your questions and I'll answer them right here on this blog....